The online ticket company Xclusive Tickets is about to go into liquidation. Around 4,329 people who brought tickets from the company are likely to be left out of pocket. However, those who paid by credit card should get a refund. The company hit problems after 18,000 tickets for the Reading, Leeds and V Festivals and the Beijing Olympics did not arrive. A creditors meeting has been called for next month and a helpline will be set up offering advice and information for customer.