According to this article the AA is to launch a new service to help people within the home. The AA will answer calls from householders who have problems with issues such as leaking pipes and broken down boilers or even those who need help putting up a fence or hanging a picture. Householders will use the same call centres which are currently used to dispatch the AA’s breakdown service. People will be given a time of arrival and a reference number and repair men will use an AA van but without the flashing lights. AA members will get a discount on the new service which will also be offered to new customers. The service is split into two parts. The AA Home Emergency Response which is an insurance policy against domestic problems and will tackle burst pipes and leaks. The AA Home Assist will tackle smaller jobs such as putting up curtain rails, mending fences and picture hanging. The service will have a stand alone network of patrolman and vans, separate from the existing fleet of roadside patrol vans. Typical prices for the Home Emergency Response are expected to be £9.95 per month for AA members and £11.95 for non-members.